Co-workers, Family, and the Holiday Season

-Kathleen Randall, CSP Randall Resources International While the following article is one I re-post each year, I do so because I believe the information is timeless and a helpful reminder as each one of us goes into the upcoming weeks… “It’s the most wonderful time of the year…” Or so the song goes. With the […]

Spinning Out of Control

As a manager, do you ever find yourself overwhelmed and feeling like things are spinning out of control? Monday morning… my mind is racing. Woke up early thinking of all the things needing to get done. Then thought of all the things I promised someone else I’d help out on. When was the last time you […]

Quit Reacting! 5 Steps to Keeping Your Leadership Sanity

Download this flyer Stress and conflict. Conflict and stress. It’s all around us– at work, at home, on vacation. What about that last committee meeting you just attended– the one that was so tense you could just feel the heat start to rise? Or what about that family gathering you just attended– the one that […]

Keys to Lead Well

Understand what impassions YOU! What drives your engine? Create a vision for where you want to go. People will only follow those who can ‘see’ and communicate vision. Keep your eye on the goal. A little everyday will result in long‐term wins! Understand that not everyone is like you! Find out what motivates THEM! Learn […]

Great Expectations: Customer Loyalty and Company Profitability

In today’s business climate, what is the difference between a dying business and a thriving business? CUSTOMERS, CUSTOMERS, CUSTOMERS! And what does it take to keep customers loyal so they’ll come back time and time again? It’s all in understanding customer expectation and customer experience. Learn more by downloading this flyer.

Top 11 Reasons People Don’t Plan for Success

11. Lack of clearly defined goals. 10. Too busy/too tired. 9. Unsure where/how to begin. 8. Hope things happen vs. steps to make them happen. 7. Fear of failure/fear of success. 6. Fear of commitment to pursue the goal. 5. Fear of restrictive/lengthy plans. 4. Perfectionism: Waiting for the “perfect opportunity.” 3. Fear of consequences/ridicule […]