Welcome to CUSTOMER SERVICE SKILLS: Taking Care of YOU! I trust this finds you well. The current coronavirus has done much to change the way business—and life — is being conducted at this time. It is a strange season. But it is just that—a season. And we will get though this. This training is […]
Is there a better way to increase the chances for a Plan’s success? Too many leaders put in the time and sweat to assemble a Strategic Plan they hope will succeed. Really?… Hope?!… Isn’t there a better way to increase the chances for a Plan’s success? I would answer an emphatic, YES! In my childhood […]
Jack C. Randall, CIC, PCLA, PFMM Kathleen M. Randall, CSP © 2017 – All rights reserved. STRESS. It’s a primary cause of physical ailments, mental burnout, and hairpin triggers. In our current culture of bigger—better—faster, managers and employees are stretched to the limit… expected to do more with less. So what can you do to keep […]