“What gets REWARDED, what gets PROMOTED, and what gets RESULTS are all impacted by the organizational CULTURE you work within. And that CULTURE is created and sustained from the top down!” – Kathleen Randall
Kathleen is a communication specialist and certified coach who equips managers and teams to build cultures that increase trust, productivity, and customer loyalty.
Kathleen’s education in Organizational Communication and Business Management, combined with her years of experience in corporate and non-profit organizations, allow her to communicate insights and proven techniques that are hands-on and practical. She has worked with numerous clients, across multiple industries, in the areas of Management, Leadership, and Customer Service communication. She has also worked as an Associate Trainer on behalf of John Maxwell’s EQUIP Leadership International.
Kathleen is adept at developing and delivering training and conducting coaching tailored to meet the needs of individuals and organizations. When Kathleen trains and coaches your staff, you can be confident they will return to their jobs not only inspired to perform at a higher level, but they will also return possessing the skills and motivation that makes change possible.
Kathleen holds the Associate Certified Coach (ACC) designation– earned by demonstrating knowledge and proficient use of core coaching skills through a comprehensive application and evaluation process designed to ensure high standards for the coaching profession and the clients it serves.
Kathleen also holds the Certified Speaking Professional (CSP) designation, held by fewer than 12% of professional speakers worldwide. Based on topic development, platform excellence, business ethics, and outstanding client evaluations, this is the highest earned designation from the National Speakers Association and Global Speakers Federation.